There are several reasons your fob might not work, including
- Some studios require multiple prerequisite classes or a separate skills assessment to ensure safe equipment operation. Visit our studio pages to learn more.
- You might be trying to use your fob outside the monitored open studio time.
- Your fob access upgrade may still be pending. Fob updates are carried out by our administrative staff remotely. Please allow approximately one business day for changes. If you have questions, please contact us
- If you’re part of a Family membership, ensure you are using the fob assigned to your account.
- If none of the above apply, please contact our Membership Coordinator at 206-842-4475 x202
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