Bainbridge Artisan Resource Network Logo

Frequently Asked Questions

Frequently Asked Questions2023-10-24T11:55:19-07:00
How do I get started?2022-09-27T11:50:46-07:00

We recommend exploring the studio pages, signing up for a class, taking a tour of the building, or reaching out about volunteering.

What is my fob?2022-09-27T13:51:19-07:00

Your fob is your key to the building! Every member, ages 14 and up, receives a fob. Your fob provides access to the front and back door 7 days a week, 7 am – 10 pm.

Some studios allow fob access during Open Studio or other periods.  Once you have taken the required prerequisites to gain fob access to an applicable studio, your fob will provide you with access to that studio.

Why doesn’t my fob work in all the studios right now?2022-09-27T12:03:35-07:00

Every studio has a set protocol for allowing members to have access to the space. This is for safety reasons and for the protection of equipment. After you attend the required orientation and/or training for a studio, the studio lead will notify the Membership Coordinator to upgrade your fob, which is done remotely.

I went to a training session or studio orientation. Why doesn’t my fob open the studio door?2022-09-27T12:13:57-07:00

There are several reasons your fob might not work, including

  • Some studios require multiple prerequisite classes or a separate skills assessment to ensure safe equipment operation. Visit our studio pages to learn more.
  • You might be trying to use your fob outside the monitored open studio time.
  • Your fob access upgrade may still be pending. Fob updates are carried out by our administrative staff remotely. Please allow approximately one business day for changes. If you have questions, please contact us
  • If you’re part of a Family membership, ensure you are using the fob assigned to your account.
  • If none of the above apply, please contact our Membership Coordinator at 206-842-4475 x202
I lost my fob! What do I do?2022-09-27T12:20:36-07:00

Contact the Membership Coordinator to request a new one. There is a $25 replacement fee. If you find your old fob, return it for reimbursement.

What is BARN’s cancellation and refund policy?2024-01-04T18:14:47-08:00

Policy Effective January 5, 2024

Student-initiated Cancellations

  • We recognize that unforeseen circumstances may arise so that you’re not able to attend a class or event you’ve registered for. We encourage you to cancel your registration as soon as you know you can’t attend, even for no-cost events like Open Studios or Orientations, so that we can make your spot available to others and so that instructors can prepare appropriately. Unless otherwise specified, there is a 15% cancellation fee for paid registrations that helps BARN offset costs we incur for credit card fees, waitlist processing, and materials purchases.
  • Refund Eligibility:A cancellation requested 7 days (168 hours) or more prior to the first class meeting is eligible for a refund unless a different cancellation date is noted in the class description.
  • Cancellations received less than 7 days (168 hours) prior to the first class session date are not eligible for refunds.
  • Cancellation requests must be made through the student’s profile on the BARN website, by emailing [email protected], or by phoning the Registrar at (206) 842-4475.

BARN-initiated Cancellations

  • Occasionally it may be necessary for BARN to cancel classes due to low enrollment, instructor availability, weather, illness, and other unforeseen circumstances.
  • In the event of a cancellation, students will be notified by email as soon as possible. BARN will make every effort to notify students a minimum of 7 days prior to the first class session.
  • Students will be issued a full refund of all class registration fees.
  • BARN can refund only fees charged by BARN. BARN is not responsible for travel, materials, or other costs students may incur in planning to attend a class.

Refunds

Refunds will be in the form of a credit issued to the credit card used for payment, or a check mailed to the address on the account. Due to credit card company processing times outside BARN’s control, credit card refunds take three to five business days to appear on an account. Check refunds may take up to four weeks.

What is BARN’s COVID policy?2022-10-05T10:37:02-07:00

Our COVID policy is designed to keep BARN’s community safe and healthy while allowing us to fulfill our mission.

This policy is based on recommendations from Washington State Department of Health and Kitsap Public Health District. In the event Washington State or Kitsap County ever impose different public health requirements, those requirements will supersede this policy.

COVID is tough and the world is complicated. That said, our policy boils down to age-old common sense:

  • Stay home if you’re sick or could get someone sick.
  • While you’re here, take reasonable steps to keep people safe.

Access to BARN

Do not come to BARN if you should be isolating or quarantining. See the Washington Department of Health Decision Trees for details. In short:

You should isolate yourself if you test positive for COVID, or if you have one or more COVID symptoms and no alternative diagnosis. See Tree 1 for more details on isolation.

You may have to quarantine if you had close contact with a confirmed or suspected case of COVID. Close contacts should quarantine unless they are:

  1. Up to date” with the COVID vaccine, OR
  2. Tested positive for COVID in the last 90 days and recovered.

See Tree 2 for more details on quarantine. Do not come to BARN while you should be isolating or quarantining.

Vaccination status

BARN no longer requires all participants to be up to date with the COVID vaccine in order to enter the building. However, BARN strongly recommends staying up to date on all vaccinations, including the COVID vaccine, as a step towards protecting vulnerable community members.

Do note that the Washington Department of Health quarantine guidelines described above are more flexible for those who are up to date with their COVID vaccine or who have immunity from a confirmed recent infection.

Returning to BARN

Once you have completed your quarantine and / or isolation, you may return to BARN following the Washington State Department of Health recommendations appropriate to your exposure, infection, and immunity circumstances. In short:

  • Never come to BARN with symptoms.
  • Following exposure or infection, don’t return to BARN while the risk of spreading infection is high.
  • When you do return, wear a well-fitting mask until the risk of spreading infection has passed.
  • Monitor yourself closely for symptoms.

Masks

In general masks are optional at BARN, subject to the exceptions below. We continue to monitor public health data and recommendations and may return to an indoor mask mandate if warranted.

Masks are required if recommended by the Washington State Department of Health. For example, if you were potentially exposed to the virus or are recovering from an infection you should wear a mask while at BARN as described in that policy.

In addition, masks are required if the instructor or studio monitor leading a class or open studio decides, at their discretion, to require participants to wear masks while in the studio.

Please respect the wishes and concerns of others regarding masks. If you need a mask, BARN staff can provide one.

Exposure notifications

As an employer, BARN is required to notify employees of potential exposure at the workplace. In addition, it is BARN policy to notify members, instructors, students, and volunteers about potential exposure while at BARN in accordance with Washington Department of Health guidelines.

For this reason please notify BARN staff (by emailing [email protected]) if you learn that you were at BARN while symptomatic with COVID or you were at BARN in the two days before developing COVID symptoms. Please also include any information you can to help identify close contacts about the potential exposure, such as which studio you were using, when you were here, and specific individuals you may have had close contact with.

After BARN receives such a notification, we will work to identify close contacts and inform them about a potential exposure. We will not identify the specific person causing the exposure unless they have given us their permission.

I have guests visiting. Can I bring them to BARN with me?2022-09-27T13:09:58-07:00

Absolutely! Guests are welcome to take classes. They can sign up for most classes and then use the studio. They would simply pay the guest rate for the class and they pay a drop-in fee of $20 if they want to use the studio during an Open Studio period.

I’m a BARN member. How do I get fob access to the Jewelry Studio?2023-07-15T16:11:12-07:00

Thank you for being a member! The Jewelry Studio holds regular Open Studio hours during the week. In order to gain fob access to Open Studio, you must have a Skills Card that identifies the tools that you are trained to use.

If you are new to jewelry making, complete an introductory class in Jewelry Skills, Enameling, Lapidary, PMC, or Wax Carving. You’ll receive a Skills Card that gives you access to Open Studios and more advanced classes. Find classes on our Jewelry & Fine Metals catalog.

If you have experience making jewelry, you may receive a Skills Card through a Skills Assessment. To schedule an assessment, contact [email protected]. During the assessment, you will show samples of your work, demonstrate the tools you use, and discuss the techniques you know.

Is smoking or vaping allowed at BARN?2022-10-05T10:54:13-07:00

BARN is a non-smoking, drug-free facility. Smoking or vaping are prohibited. 

Is alcohol allowed at BARN?2022-10-05T10:55:16-07:00

Alcohol is only allowed at specific BARN-hosted events.

Can I bring my dog or pet to BARN?2022-10-05T10:54:18-07:00

Service dogs are welcome at BARN. Other animal friends are not.

What is BARN’s Code of Conduct?2023-07-21T16:27:10-07:00

The Bainbridge Artisan Resource Network (BARN) is committed to creating and maintaining a safe environment for all participants. BARN’s Code of Conduct applies to all ages and is the foundation of BARN’s policies for working with youth. The code provides:

  • Respectful relationships are a key to BARN’s success, and will exclude any type of harassment, as well as disruptive, threatening, or unreasonable behavior that interferes with anyone’s use of the facility.
  • Respectful stewardship of equipment and the building will be key to proper maintenance and care of shared and/or personal property. Our facilities and grounds will be smoke-free and drug-free.
  • Operable firearms are not allowed.
  • While BARN-hosted events may involve alcohol, everyday activities will not.
  • Toxic materials must be safely used and properly disposed.
  • Service dogs are welcome; other animal friends are not.
  • Environmental stewardship is foundational to our mission.

Anyone not complying with the Code of Conduct will be asked to leave the BARN premises and may be barred from future access to BARN facilities and programs.

Commercial Use of BARN

In order to ensure equitable use of BARN resources in a manner consistent with BARN’s mission, no business or commercial enterprise, regardless of the manner in which it is organized (e.g., as a sole proprietorship, corporation, limited liability company, etc.), may have its employees work on projects for such business/commercial enterprise at BARN. This policy is not intended to prevent sole proprietors and the owners of such businesses/commercial enterprises who are BARN members from personally using BARN’s facilities, in accordance with each studio’s practices and policies, nor does it limit the right of individuals and businesses/enterprises who rent the kitchen, great room, commons, or small classroom to have employees work in the rented facilities.

I’m a BARN member. How do I get fob access to the Tech Lab?2022-12-28T14:30:14-08:00

Because the door is open during Open Studios and classes, no fob access is needed. If you’d like access at other times, talk to the studio lead about becoming a volunteer safety monitor. If you qualify, we’ll grant you fob access. Contact us to learn more.

I’m a BARN Member. How do I get fob access to the Fiber Studio?2023-07-15T16:07:20-07:00

To get fob access, attend a scheduled orientation! These 30-minute classes will introduce you to basic studio operations, and afterward your fob will be activated for the studio door. Once you have access to the studio, you’re welcome to use the Fiber Studio any time BARN is open. Note that additional training is required to operate studio sewing machines and other equipment.

I’m a BARN member. How do I get fob access to the Woodshop?2023-07-15T16:06:54-07:00

After you take Orientation to the Woodshop and Woodshop Tool Safety Checkout 1 and/or Woodshop Tool Safety Checkout 2, the Membership Coordinator will reprogram your fob so it opens the main shop door during open studio hours.

Please note that the instructor will still need to open the door before a class, since classes aren’t at open studio times.

If you have taken the required classes and your fob doesn’t work during open studio, please contact the Membership Coordinator, [email protected].

Do I need to become a BARN member to use the Woodshop?2023-06-15T22:02:49-07:00

No. It’s not necessary to be a member to take a class or to use Open Studio time at no additional charge to complete a class project. Non-members can also participate in open studio by paying a daily fee, currently $20.

I’m a BARN Member. How do I get fob access to the Metal Fabrication Studio?2023-06-15T22:02:25-07:00

Due to the potentially dangerous equipment in the Metal Fabrication Studio, only studio leads, monitors, and teachers have fob access.

I’m a BARN member. How do I get fob access to the Kitchen Arts Studio?2024-02-23T17:31:21-08:00

Because the Kitchen Arts Studio must follow state food safety regulations to maintain its commercial kitchen permit, fob access is only granted on a case-by-case basis by the Kitchen Arts Studio Lead and BARN Event Coordinator.

I’m a BARN member. How do I get fob access to the Writers’ Studio?2023-07-15T16:08:56-07:00

BARN members can use the Writers’ Studio whenever a class, event, or meeting is not scheduled. Contact us to schedule a studio orientation. After the orientation, your fob will be activated for the studio.

I’m a BARN member. How do I get fob access to the Glass Studio?2023-06-15T22:01:49-07:00

Fob access is not required to attend an open studio. A monitor will either let you in or the door will be open.

Fob access is currently limited to the Steering Committee and Glass Studio volunteers.

What is BARN’s Youth and Vulnerable Adult Protection Policy?2023-07-21T16:28:49-07:00

Youth and Vulnerable Adult Protection Policy 

To ensure that BARN is a safe environment for youth and vulnerable adults our policy provides for:

Prohibited Behaviors

  • Use of degrading language or behavior.
  • Threatening or intentionally inflicting physical injury upon a minor or vulnerable adult.
  • Engaging in any sexual advance toward, sexual activity with and/or harassment of a minor or vulnerable adult.

Private Meetings

Unless a BARN employee, Teacher, Monitor or Youth Mentor has passed a background check including fingerprint screening, all personal meetings with an unrelated minor or vulnerable adult are to be conducted in view of other adults.

Allegation Reporting Guidelines

Allegations of abuse or harassment of minors or vulnerable adults are to be reported to the BARN President or Youth Advocate and may be reported to law enforcement or child protection authorities. BARN teachers, members and volunteers shall refrain from conducting their own independent investigations and shall not disclose information indiscriminately.

Investigating Allegations

BARN will cooperate with all law enforcement, child protective services, and legal investigations. BARN may conduct its own independent investigation if an allegation involves an employee, a Teacher whose services BARN contracted for, a Monitor or Youth Mentor, or a BARN participant and if such investigation does not interfere with other investigations.

BARN’s Privacy Policy2024-02-22T15:23:25-08:00

Privacy Policy

Bainbridge Artisan Resource Network (“BARN,” “we,” “our,” “us”) values your privacy. This privacy policy explains the information we collect when you visit our website and class registration platform and how it is used.

Continuing to use this website and class registration platform means that you consent to our privacy policy.

Personal Information

BARN securely stores information you provide, such as your name, email address, physical address, telephone number, and birthdate. We may collect this information when you register for a class or event, make a donation, submit a volunteer application, or sign up for a newsletter.

We use the information you provide to help you register for events, manage email subscriptions, or create and update your membership. We also use your personal information to process any donations you may make. BARN may also use your data for marketing and outreach purposes, like letting you know about upcoming classes or events.

Additionally, BARN collects emergency contact information, particularly for our youth program participants. In case of an emergency, we may use data you provide in order to contact you or another designated emergency contact.

Credit Card & Transactional Information

All transactional information is stored securely. Credit card information is encrypted and stored by our approved third-party payment processor.

Cookies & Third-Party Tracking

BARN uses cookies, which are text files including small pieces of data, to improve your experience and optimize our website. We additionally use cookies or tracking pixels provided by third-party organizations such as social media companies (i.e., Facebook, Instagram, LinkedIn, etc.), Google (Google Ads, Google Tag Manager, Google Analytics, Google Signals), or other partner organizations, such as advertising partners (i.e., LocalIQ). We use the information we collect to deliver a better user experience and to help you find applicable information based on your interests.

The data we collect through these methods may include your Internet Protocol (IP) address, referral information (i.e., the website that linked us to you), device type (i.e., mobile), and browsing behavior (i.e., what pages you visited).

Additionally, our HTML marketing emails track recipient information allowing us to know whether emails were opened or whether links were clicked. We use this information to provide you with more interesting news and announcements.

Google Analytics, Google Ads Tracking and Remarketing, Google Signals

Our website uses Google Analytics. We also use additional Google Services: Google Ads for advertising and Google Signals for advertising, remarketing, and analysis. Remarketing or retargeting means that we can show you content or advertisements related to your previous interactions with our content.

As mentioned above, Google services use technologies like cookies to provide data on your behavior on our website. This information helps us improve your web experience and allows us to show you information applicable to your interests.

As stated by Google, Google Signals are session data from sites and apps that Google associates with users who have signed in to their Google accounts, and who have turned on Ads Personalization. This association of data with these signed-in users is used to enable cross-device reporting, cross-device remarketing, and cross-device conversion export to Google Ads.

Information collected may include information like your location, search history, and data from other Google partner sites, like YouTube. The information collected is aggregated and anonymous.

If you prefer to opt-out of Google Analytics Advertising Features, you can do so by turning off personalized ads in your Google Ad Center settings or Ads Settings for mobile apps, or using the National Advertising Initiative’s opt-out page. Additionally, you can use the Google Analytics Opt-Out Browser extension.

If you are a signed-in Google user, you can also manage and delete your data via Google My Activity.

Information Use, Sharing, & Storage

We may share your information with our service providers (i.e., credit card processing companies, email marketing management, accounting services) on an as-needed basis.

We do not sell or trade your information to third parties.

We may share personal information if it is required by law or if sharing information is necessary for reasons of safety or security.

We store information securely, using data encryption and SSL (secure socket layer) technologies. Avoiding data release contrary to our policies is a very high priority. However, we cannot guarantee that a data release or breach will never occur. We use reasonable security measures to protect against the loss, misuse, alteration, unauthorized disclosure, or destruction of personally identifiable information collected by this website and under our control. We maintain administrative, technical, and physical safeguards for this website to protect the personal information you provide on the site. Despite these precautions, we cannot guarantee the security of information you transmit to us, and thus shall not be liable for any failure to safeguard your information, whether inadvertent or otherwise.

Our operations are supported by a network of computers, cloud-based servers, and other infrastructure and information technology. We and our third-party service providers store and process your personal information in the U.S., but it is possible that this data could be stored elsewhere in the world. We retain personally identifiable information only for the period of time necessary to accomplish our legitimate business interest.

Changing Your Data Preferences

You can opt out of marketing email communications at any time by using the unsubscribe option in all messages or by updating your profile information.

You may also contact us at [email protected] to request to be removed from our marketing communications or to update your information.

Children’s Privacy

We do not knowingly collect personal information directly from children. We do maintain personal data about children, as provided by their parent/guardian(s), in order to facilitate our youth classes and activities.

We do not knowingly collect information from or send marketing materials to children under the age of 13.

If you believe we have collected personal information from a child or if your child is receiving marketing information, please contact us [email protected].

Forums & User Content

Users of BARN’s user communication platforms, such as our discussion forums, must agree to our Code of Conduct. Users who post inappropriate content will be removed.

BARN is not responsible for any messages, documents, comments, or other communications created by users in our web discussion forum or other discussion platforms.

External Websites

Our content may include links to external websites when we believe those websites may be of interest to you. BARN is not responsible for the content of these websites, and our privacy policy likewise does not apply to these websites.

Policy Changes

Changes to this policy may be made at any time without notice.

Tuition Assistance Policy2024-02-22T15:32:50-08:00

BARN Tuition Assistance Protocols 2024

Updated February 2024

As one expression of BARN’s core value of inclusivity, the BARN Tuition Assistance program provides financial support to make classes and events accessible to all members and guests. Annually, BARN plans a tuition assistance fund. Students apply through a link available on every catalog posting. BARN typically offers Tuition Assistance in increments of 10% off the price of the class. Students are encouraged to contribute a minimum of either 20% of the total registration price, or the full materials fee, whichever is greater. Students are encouraged to apply, however, no matter whether they can contribute toward a class. BARN’s tuition assistance fund covers the balance.
These processes and policies apply to all applicants regardless of membership status.

The BARN program manager can make exceptions to these protocols at their discretion.

Process

  • Before registering for the class and at least 10 business days before the start of the desired class, the applicant completes the tuition assistance request. This form is found on each catalog posting and at www.bainbridgebarn.org/assistance.
  • BARN processes requests within 3 business days and will notify the student of the outcome by email. If BARN awards tuition assistance, the student will receive a confirmation letter including:
    • the amount of assistance BARN grants toward the registration fee
    • the student’s portion of the registration fee
    • a discount code the student will use to register for the class (on the Registrant Selection page during checkout)
    • the expiration date of the discount code (usually 5 business days from the date of the email)
  • If the student does not use the discount code by the expiration date, the student loses the offer of assistance.
  • BARN cannot guarantee that tuition assistance requests submitted less than 10 business days before the start of class will be reviewed.
  • BARN does not accept tuition assistance requests for classes that are already full.

Cancellation Policy

  • If the student cancels their registration more than 7 days (168 hours) prior to the start of the class, BARN will refund the student’s portion of the class fee minus 15% in accordance with our cancellation policy. The tuition assistance award amount will not count toward the student’s annual assistance limit (see below).
  • If the student cancels less than 7 days (168 hours) prior to the start of the class or doesn’t attend the class, BARN’s cancellation policy will apply (no refund), and the total assistance available to the student will be reduced by the amount the student would have been awarded.
  • If BARN cancels the class, BARN will refund the student’s portion of the class fee in accordance with our cancellation policy. The tuition assistance award amount will not count toward the student’s annual assistance limit (see below).

Limits

  • Students may not receive more than $900 of tuition assistance per calendar year based on the start date of the class. (If an applicant applies in 2024 for a class occurring in 2025, the tuition assistance counts toward the student’s 2025 limit.)
  • Students are encouraged to contribute a minimum of either 20% of the total registration price or the full materials fee, whichever is greater.
  • Maximum assistance per class is $750.
  • BARN does not provide retroactive tuition assistance, either for classes that occurred in the past or for students who register for classes prior to requesting tuition assistance.

Privacy

BARN makes every effort to maintain the privacy of students requesting tuition assistance. Only BARN office staff processing tuition assistance requests see applications.

Can I get help paying for classes?2024-02-22T15:40:26-08:00

Class tuition assistance is available whether you are a member or not. Your application will be reviewed and you will receive a response within three business days. Apply now»

 

Go to Top